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Mail-in Repairs
For your convenience, we accept mail-in orders as well. The process is very simple:
  1. Using the button below, download the cell phone / device repair mail-in form.
  2. Fill out the form completely.
  3. Pack your cell phone / device securely (using bubble wrap, newspaper or something else for padding), including the mail-in form in the packing box.
  4. Mail the package from UPS, FedEx, the Post Office and be sure to get tracking and shipping insurance for your delivery.
  5. Send your broken cell phone / device to:  4409 Southern Business Park Dr, White Plains, MD 20695
  6. That’s it! Sit back and wait for your repaired phone / device to return in the mail.
Please mail your phone / device to the following address:  4409 Southern Business Park Dr, White Plains, MD 20695.  We can usually repair your phone / device the same day it is received, in most cases. Once your phone arrives in the mail, we will diagnose the problem and then call you to get your approval for the repair before proceeding. For mail-in repairs, we accept credit card, PayPal or money orders. If paying by money order, please note that your phone will not be shipped back until the money order has cleared.